Last updated: 1 June 2026
This Privacy Policy describes how Flippingbrilliant ("Flippingbrilliant", "we", "us" or "our") collects, uses, and protects personal data when you visit our website at flippingbrilliant.com, contact us, or make a reservation. We are committed to handling your information responsibly and in accordance with the EU General Data Protection Regulation (GDPR) and the German Federal Data Protection Act (BDSG).
1. Data Controller
The data controller responsible for your personal data is:
- Flippingbrilliant
- Kastanienallee 47, 10435 Berlin, Germany
- Email: info@flippingbrilliant.com
- Phone: +49 30 98765432
2. What Data We Collect
Depending on how you interact with us, we may collect the following categories of personal data:
- Contact details — your name, email address and phone number when you submit a contact or reservation form.
- Reservation details — your chosen date, time, party size and any special requests you share with us.
- Correspondence — the content of any messages you send to us.
- Technical data — your IP address, browser type, device information and pages visited, collected automatically through cookies and similar technologies.
3. How We Use Your Data
We process your personal data for the following purposes:
- To manage and confirm table reservations.
- To respond to your enquiries and provide customer service.
- To operate, maintain and improve our website.
- To comply with our legal and accounting obligations.
- Where you have consented, to send you news and offers about Flippingbrilliant.
4. Legal Bases for Processing
We rely on the following legal bases under Article 6 of the GDPR:
- Performance of a contract (Art. 6(1)(b)) — to handle your reservation.
- Legitimate interests (Art. 6(1)(f)) — to respond to enquiries and keep our website secure.
- Consent (Art. 6(1)(a)) — for non-essential cookies and marketing communications.
- Legal obligation (Art. 6(1)(c)) — to meet record-keeping and tax requirements.
5. Cookies
Our website uses cookies and similar technologies. You can manage your preferences through the cookie banner shown on your first visit. For full details, please see our Cookie Policy.
6. Sharing Your Data
We do not sell your personal data. We may share it with trusted service providers who help us operate our website, reservation system and email communications. These providers act on our instructions and are bound by appropriate confidentiality and data protection obligations. We may also disclose data where required by law.
7. Data Retention
We keep your personal data only for as long as necessary for the purposes described in this policy, or as required by law. Reservation and contact records are generally deleted within 24 months unless a longer retention period applies for legal or accounting reasons.
8. Your Rights
Under the GDPR you have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate or incomplete data.
- Request erasure of your data ("right to be forgotten").
- Restrict or object to certain processing.
- Request portability of the data you provided to us.
- Withdraw consent at any time, without affecting prior processing.
- Lodge a complaint with a supervisory authority, such as the Berlin Commissioner for Data Protection and Freedom of Information.
To exercise any of these rights, please contact us at info@flippingbrilliant.com.
9. Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "last updated" date. We encourage you to review it periodically.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please write to us at info@flippingbrilliant.com or by post to Flippingbrilliant, Kastanienallee 47, 10435 Berlin, Germany.